An Internet service provider needs a qualified team no less than high-quality equipment. Certain services can be outsourced. This will relieve the burden of tasks, at least at the initial stage.
However, some services and specialists must be full-time:
- network engineers;
- technical support staff;
- administrators;
- marketing or promotion specialists;
- manager.
It is enough to have up to 15 people on the staff. It is important that the team maintains the state of the services and provides quality Internet access to each subscriber. This will increase the company’s credibility in the market, contributing to the work of “word of mouth”.